Tender Lasting Care has ceased trading. For all bills and payment queries, please call: 01922 452881. All business operations are now managed by Select Lifestyles Ltd, please call for all enquiries. 0330 333 7484
About Us
There are a multitude of care companies about, and it can often be difficult knowing where to start and who to trust. We understand and we hope our history, mission, aims, objectives, and reviews offers peace of mind on why we provide care services and where we see ourselves going long term.
Tender Lasting Care Services (TLCS) is a small, unique and bespoke care company truly like no other.
Our History
TLCS has heartfelt roots, it was founded in 2013 and is built on the courage and bravery of a young man
Andy sadly and unexpectedly lost his life to his complex needs and his parents (Pauline & Tony), after their long and difficult fight to find and implement the right levels of care, believed that nobody should have to endure the barriers and difficulties that they faced so set up a bespoke care company in his memory with this vision and mission in mind. 9 years on and even after the Covid19 pandemic, TLCS stands strong, offering care and support to individuals in and around Staffordshire proudly remembering Andy and how this all began.
Our Mission
- ~ We believe that all adults and young people are equal and should not be excluded from maximizing their opportunities because of certain barriers impacting upon their lives.
~ We provide a person-centred service which considers the individuals preferences, wishes, personal circumstances, cultural and religious beliefs. We actively promote the rights and responsibilities for our client’s or their client representatives where applicable.
~ We support complex individuals by empowering them and their families to live independently in their own homes, avoiding hospital and residential admissions for as long as possible. - This will enable the individual’s, adults, and young people to continue to live within their own home and by maintaining the highest standards of care always, prevent hospital and residential care admissions, for as long as possible.
Aims & Objectives of the Service
The world is changing and so is the Health & Social Care Sector. The fear of the unknown can be daunting, but one thing will always stay the same and that is our commitment to provide a high-quality care service not only meeting the Care Standards Act but exceeding all essential standards of quality and safety.
We strive to provide practical and advisory support to relatives and friends who are caring for others including promoting them to lead an independent lifestyle in the community where possible.
We strive to provide practical and advisory support to relatives and friends who are caring for others including promoting them to lead an independent lifestyle in the community where possible.
Contact us for more information.
How do we plan on achieving our aims?
~ Through clear communication with the client or their representative to confirm an achievable outcome base and person-centred care plan. Once agreed, we stick to the plan but appreciate that needs can be fluid.
~ We believe communication is key! Even with external professionals e.g., physio teams. We will work collaboratively with the client or their representative to promote independence yet ensure all their needs are met.
~ Through always treating others with dignity and respect including support with personal care and medication administration. Our Support Staff will be fully trained in this regard.
~ Through encouraging honest feedback about the service, whether positive or negative. We are a growing service and have an open-door policy.
~ We take careful consideration to financial management of client and company funds.
~ We believe communication is key! Even with external professionals e.g., physio teams. We will work collaboratively with the client or their representative to promote independence yet ensure all their needs are met.
~ Through always treating others with dignity and respect including support with personal care and medication administration. Our Support Staff will be fully trained in this regard.
~ Through encouraging honest feedback about the service, whether positive or negative. We are a growing service and have an open-door policy.
~ We take careful consideration to financial management of client and company funds.
